The Perth Mint is a gold-standard client – literally. One of Western Australia’s largest exporters, it generated revenue of $9 billion (£7.34 billion) in 2016 and distributes about $18 billion (£14 billion) worth of precious metals to investors across the world each year.
The company, which was established in 1899, provides precious metals services to world markets, commercial interests and consumers. It is wholly owned by the Western Australian government.
After a thorough tender process, Perth Mint engaged Silverfern IT to implement a range of computing improvements, including improving the end-user experience, enhancing system resilience and improving the experience for call centre customers.